Getting Started

Patient Centric and Responsive Care:

·  I strive to respond to most emails/phone calls within the same day

·  I am typically available for same week urgent appointments when needed

·  The majority of appointments are conveniently offered via telehealth through a secure video platform. In person appointments are possible when needed for physical evaluation

Getting started:

·  I offer an initial 15 minute phone call to discuss any specific questions you may have about my practice and to determine whether we would be a good fit.

·  To get started, please send a secure message through my electronic health portal. Alternatively, you may also email info@drruthenburg.com or leave a secure voice message at 415-234-3258.

·  Initial evaluations are 60 minutes. Sometimes this is not enough time to cover everything, in which case I would offer a second follow up evaluation appointment within 1-2 weeks. We typically have time at the end of the initial evaluation to discuss and start treatment.

·  Medication management follow ups are 25 minutes, though sometimes longer when appropriate. Therapy appointments are 50 minutes.

Billing:

·  In order to make care more accessible, I have chosen to be in-network with Cigna, Aetna, Blue Shield and Anthem Blue Cross. When I am an in-network provider for your insurance, you are only responsible for the co-pay and/or unmet deductible as determined by your specific insurance plan. You can find that information on your insurance website. 

·  For all other insurances, I am out-of network, but will provide a detailed superbill after each appointment. Many insurance plans provide partial reimbursement for appointments with out-of network providers.